How technology is making us tip more than ever

Digital payment systems could be pushing us to a new tipping point.

By now, you’ve probably experienced it: After grabbing a cup of espresso, buying some ice cream or taking a cab, you swipe your credit card and prepare to sign – but you’re thrown a curve ball. The payment screen prompts you to make a decision about a tip you weren’t planning to give or at a rate that seems totally unreasonable. You see yourself with two options: Stand your ground and look stingy, or pay a small price to protect your positive self-image.